Reviews Of Advanced Services Heating and Cooling

Jerad was my tech today. He was ver thorough and communicated everything he was doing. He was professional and very kind.

I have relied on Advanced Services to provide routine HVAC maintenance in my home over the past eleven years, so when my aging system failed, Advanced was the easy decision to replace it, two and a half years ago. Last month I discovered that a renegade thermostat continued to set itself on a vacation mode, even though I had never programmed that. After failing to respond to my programming attempts, I called Advanced Services. Technician Tate Phillips attempted to reprogram the thermostat, but that was not the solution. In conference with Carrier over this very unusual problem, it was determined that the thermostat had somehow been shorted out, and it was replaced, as per warranty. I appreciate the intensive detective work over several days that went into solving this unique problem, and that a replacement was promptly authorized. This is what I have come to expect from Advanced Services.

We just purchased a new home that heats with fuel oil. We had a gas smell coming through the vents every time the furnace kicked on. I called and they were able to send someone out to repair and fix the problem the SAME DAY!!! We had no idea even where to start in regards to maintenance for this dinosaur! Daniel Keeton came out and was very professional and friendly. He explained to us about a fuel oil furnace and what all maintenance needs to be preformed annually. To say we were extremely pleased with the service he provided is an understatement! At the end, he explained about their yearly maintenance program that they offer and we enrolled. I have a feeling it will come in handy in the future and we don't have to worry about completing maintenance on our old dinosaur of a furnace.. We highly recommend!!

Called at 8:30am, Don arrived at 10:30am. Don was professional, examined the furnace, explained findings & made recommendations. Once I made decision, he did follow up as needed. Efficient and reasonable.

Hayden was our comfort consultant, & he was excellent! Top notch service!